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Last Updated: 23 August 2024
1. Introduction
Welcome to Shine. At Shine, we recognize the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, make a purchase, or interact with us in any way.
2. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information: When you purchase an item or create an account on our website, we may ask for details such as your name, email address, shipping and billing addresses, phone number, and payment information.
Account Information: If you create an account, we collect your username and password, and store information related to your purchase history and preferences.
Payment Information: We collect payment details necessary to complete transactions, including credit or debit card numbers, expiration dates, and billing addresses. Note that payment data is processed by our secure third-party payment providers.
Usage Data: We automatically gather information about your interactions with our website, such as your IP address, browser type, time spent on each page, referring URLs, and other usage data. This helps us analyze site performance and improve our offerings.
Cookies and Tracking Technologies: Our website uses cookies and other tracking tools to enhance your experience, monitor site usage, and deliver relevant ads.
3. How We Use Your Information
We use the collected information for several purposes, including but not limited to:
Order Processing: To process and ship your orders, handle returns, and manage payments.
Customer Support: To respond to your inquiries, provide product recommendations, and offer customer service.
Personalization: To tailor content, promotions, and recommendations based on your preferences.
Marketing Communications: With your consent, we may send you emails about new products, special offers, or updates.
Site Improvement: To monitor and analyze usage trends, improve our website design, and enhance your overall experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
4. Sharing Your Information
Your personal information is treated with care and confidentiality. We may share your data in the following circumstances:
Service Providers: We work with third-party service providers (such as payment processors, shipping companies, and marketing partners) who assist us in operating our website and providing services. These partners are required to keep your data secure and use it solely for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction.
Legal Requirements: We may disclose your information if required by law, such as to comply with a legal process, protect our rights, or ensure the safety of our customers.
5. Data Security
We take data protection seriously and implement various security measures to safeguard your personal information. These include encryption, access controls, and secure servers. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
The right to access your personal information and request copies.
The right to correct inaccurate data.
The right to request deletion of your data ("right to be forgotten").
The right to withdraw consent for marketing communications at any time.
The right to data portability, allowing you to receive and reuse your data across different services.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience, provide essential functionality, and analyze traffic. You can manage or disable cookies through your browser settings, though doing so may affect your experience on our site.
8. International Data Transfers
If you are located outside US, please note that your information may be transferred, stored, and processed in a country different from your own. By using our services, you consent to such transfers.
9. Retention of Your Data
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly. Significant changes may be communicated via email or a notice on our website.
